Sometimes products need to be returned.
At Blitzen Media we know and understand that most of the time returning products is a big hassle. In an effort to, “not be like the other guys” we have created a very straightforward and transparent returns policy so that returning a product to Blitzen Media is simple and easy.
You have 30 days to try our product from date of purchase to request a full refund. After the 30 days, it is understood that you are stratified with the services and agree to continue with monthly billing under software fees.
Final Sale Products:
All servers, PBXs, software, and service contracts not eligible for return or refund. Licenses are non-returnable and non-refundable.
If your product does not work:
Please text 866-918-4192 or send us a support ticket to support@blitzen.media to get immediate support. We also have live chat on our company website everyday from 9am – 6pm CST.
If your product stops working:
It’s unfortunate to hear that your product has stopped working. We know what a pain this is and will move as quickly as possible to process your return based on manufacturer warranty.
- Please text 866-918-4192 or send us a support ticket to support@blitzen.media to get immediate support. We also have live chat on our company website everyday from 9am – 6pm CST.
- Get a refund for your downtime. Talk to us. We are happy to work this out with you.
If you purchased the wrong product:
While we understand that mistakes happen when purchasing a product, if you have purchased the wrong product we will issue you a FULL REFUND no questions asked.
